When you need a tow truck, acting quickly and correctly can make a stressful situation easier to handle. At CAP Towing, we want you to feel confident about reaching out for help. Follow these steps to ensure you get the assistance you need when your vehicle breaks down.
Assess the Situation
First, make sure you are safe. If your car breaks down on a busy road, turn on your hazard lights and move to a safe location, such as the shoulder or a parking lot. Stay inside your vehicle if traffic is heavy and keep your seatbelt fastened until help arrives.
Gather Important Details
Before calling CAP Towing, write down key details. Include your vehicle’s make, model, and color, as well as your exact location. Use landmarks or mile markers if you are on the highway. Check for any specific issues with your car, such as a flat tire, a dead battery, or overheating. Providing this information helps us send the right tow truck and equipment.
Contact CAP Towing
Call CAP Towing by dialing our number or using our website to request immediate assistance. When you call, clearly explain your situation and provide the details you gathered. Our team will respond promptly and ensure we dispatch the right tow truck for your needs.
Stay Calm and Communicate Clearly
Remain calm throughout the process. Listen carefully to any instructions from our dispatcher, and ask questions if needed. Share your phone number in case our driver needs to contact you directly.
Prepare for Our Arrival
When waiting for the tow truck, stay safe and keep your hazard lights on. If possible, clear the area around your car to make it easy for our driver to hook up your vehicle.
By following these steps, you can reduce stress and get professional help quickly. CAP Towing serves Charleston, West Ashley, Mount Pleasant and the surrounding areas, providing reliable roadside assistance and towing services. Whether you need light-duty or medium-duty towing, our team has you covered. Save our number today and call us anytime you need dependable service!
